Terms of Use

 

INTRODUCTION

These Terms of Service ("Terms") govern your access to and use of the coaching services, website, and any other services (collectively, the "Services") provided by Anchored Coach ("we," "our," or "us").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access or use our Services.

SERVICES DESCRIPTION

Anchored Coach provides coaching services designed to help clients achieve their personal and professional goals. Our coaching services may include, but are not limited to:

  • One-on-one coaching sessions

  • Group coaching programs

  • Workshops and seminars

  • Digital content and resources

  • Assessment tools

Our coaches are not licensed healthcare providers and do not provide medical advice, diagnosis, or treatment. Coaching services are not a substitute for professional medical advice, psychiatric treatment, psychotherapy, or other healthcare services.

USER ELIGIBILITY

You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract.

CLIENT RESPONSIBILITIES

As a client, you agree to:

  • Provide accurate and complete information

  • Participate actively and honestly in coaching sessions

  • Be responsible for your own decisions and actions

  • Notify us of any changes that might affect our coaching relationship

  • Respect appointment times and cancellation policies

  • Make payments in accordance with our payment terms

  • Not hold us responsible for your decisions or their outcomes

PAYMENT TERMS

Fees and Billing

  • Fees for our Services are listed on our website or will be provided to you before you engage our Services

  • Payments are due at the time specified in your coaching agreement

  • We accept payment via credit card, debit card, and other methods as specified

  • All fees are non-refundable unless otherwise stated in our refund policy

Refund Policy

  • Individual coaching sessions cancelled with less than 24 hours' notice are non-refundable

  • For packaged coaching programs or digital products, refunds may be available as specified in product-specific terms

  • All refund requests must be submitted in writing to [Your email]

SCHEDULING AND CANCELLATIONS

  • Sessions must be scheduled in advance through our scheduling system

  • 24 hours' notice is required for cancellations or rescheduling

  • Late arrivals will result in shortened sessions ending at the originally scheduled time

  • Repeated cancellations or no-shows may result in termination of services

INTELLECTUAL PROPERTY

All content, materials, and resources provided as part of our Services, including but not limited to text, graphics, logos, images, and software, are the property of Anchored Coach or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Reproduce, distribute, display, or transmit any materials without our permission

  • Use our trademarks or service marks without our written consent

  • Modify or create derivative works from any content we provide

  • Remove any copyright or other proprietary notices

CONFIDENTIALITY

We respect the confidentiality of our coaching relationship. However, confidentiality is not guaranteed in situations where:

  • There is a risk of harm to yourself or others

  • There is suspected abuse or neglect of a child, elderly person, or vulnerable adult

  • Information is required by court order or subpoena

  • You provide written consent to share information

DISCLAIMER OF WARRANTIES

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not guarantee any specific results from the use of our Services. Coaching outcomes depend on various factors, including your commitment, circumstances, and actions.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ANCHORED COACH, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, OUR SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS OR RELATING TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US FOR SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Anchored Coach, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

TERMINATION

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action or proceeding relating to these Terms or your access to or use of the Services shall be instituted exclusively in the federal or state courts located in [Your County] County, Florida.

DISPUTE RESOLUTION

Any dispute arising from or relating to these Terms or our Services shall first be resolved through good-faith negotiation. If such negotiation fails, both parties agree to submit to mediation before pursuing any other remedies.

SEVERABILITY

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Anchored Coach regarding our Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning their subject matter.

CHANGES TO TERMS

We may modify these Terms at any time by posting the revised terms on our website. Your continued use of our Services after any changes to these Terms constitutes your acceptance of the revised terms.

CONTACT INFORMATION

If you have questions or concerns about these Terms, please contact us at:

Anchored Coach [Your physical address] [Your city], FL [Your ZIP] Email: [Your email] Phone: [Your phone number]