Privacy Policy

 

INTRODUCTION

Anchored Coach ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our coaching services, visit our website, or interact with us in any way.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information:

  • Contact information: Name, email address, phone number, mailing address

  • Demographic information: Age, gender, occupation

  • Health information: Physical and mental health information relevant to coaching services

  • Financial information: Payment details, billing information

  • Personal goals and preferences: Information you share during coaching sessions

  • Authentication information: Login credentials for our client portal

Non-Personal Information:

  • Usage data: How you use our website and services

  • Technical data: IP address, browser type, device information

  • Communication data: Records of our interactions with you

  • Cookies and tracking technologies: Information collected through cookies and similar technologies

HOW WE COLLECT INFORMATION

We collect information through:

  • Direct interactions with you (coaching sessions, forms, surveys)

  • Automated technologies when you use our website

  • Third parties (payment processors, business partners)

  • Public sources (social media profiles you've made public)

HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and personalize our coaching services

  • Communicate with you about appointments and services

  • Process payments and maintain billing records

  • Improve our services and develop new offerings

  • Send promotional materials with your consent

  • Comply with legal obligations

  • Protect our rights and prevent fraud

INFORMATION SHARING AND DISCLOSURE

We may share your information with:

  • Service providers: Companies that perform services on our behalf (payment processing, data analysis, email delivery)

  • Legal requirements: When required by law, court order, or government regulation

  • Business transfers: In connection with a merger, acquisition, or sale of assets

  • With your consent: When you have given us permission to share information

  • Professional consultants: With your consent, we may share information with other healthcare or wellness professionals involved in your care

We do not sell your personal information to third parties.

DATA SECURITY

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

YOUR RIGHTS AND CHOICES

You have certain rights regarding your personal information:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing communications

  • Opt-out of certain data sharing

  • Request a copy of your data

  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided at the end of this policy.

RETENTION OF INFORMATION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or for legitimate business purposes.

CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information promptly.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.

FLORIDA PRIVACY RIGHTS

Florida residents may have additional rights regarding their personal information under Florida law. We comply with all applicable Florida privacy laws.

CONTACT INFORMATION

If you have questions or concerns about this Privacy Policy, please contact us at:

Anchored Coach [Your physical address] [Your city], FL [Your ZIP] Email: [Your email] Phone: [Your phone number]